Delivery, returns and cancellations
Under review. This page is being reviewed against AFRIODA's business practices and Tanzanian law, including the Personal Data Protection Act. Contact us with any questions.
Delivery and collection
Delivery areas, lead times and charges are confirmed when we confirm your order. Where a delivery charge can be calculated at checkout, it is shown before you place the order.
Checking your goods
Please check goods when you receive them and tell us straight away about anything missing, damaged or not as described.
Returns
Because many agricultural products are perishable, we handle returns case by case. Contact us as soon as possible with your order reference and a description of the problem.
Cancellations
You can ask to cancel an order before it is dispatched or collected. If you have already paid, we will refund the amount paid for the cancelled items.
